Customer Reviews

Based on 150 reviews
87%
(130)
11%
(16)
2%
(3)
0%
(0)
1%
(1)
Fantastic racquet

I purchased this racquet recently, and have been very happy with it, winning my last 4 intercity squash matches. It has great power, feel and touch. The stringing was done exactly as asked for, and the overgrip is perfect. For the price I cannot imagine a better racquet for the price.

Amazing Head Light Racket

I have been playing with these PXT Exposed rackets for about 6 months and love them, very head light, super maneuverable and no issues with durability so far. I play 3 times a week, probably a solid city level B player and constantly looking to improve. I used the regular PXT Incognito before this racket and the PXT 115’s and 110’s before that.

The numbers on the Xamsa website are 100% accurate, my Exposed rackets (I have 3 – I sweat a lot and have to rotate between games) weigh in at 143 grams with a regular grip and an over grip. My regular PXT Incognito racket is 154 grams so 11 grams less in the head of the racket which makes a big difference in swing weight and general feel of the racket. The only number I disagree with is the durability rating of 5, my rackets get a good amount of contact with the side wall, it takes the paint off the racket but no damage to the frame or strings, these are very durable rackets.

Firstly the 100% Toray Japan carbon fiber construction of the Incognito rackets gives them a slightly softer hit compared to the other PXT rackets, this is good as I have suffered from some pretty bad tennis elbow and forearm pain which has slowly gone away using these rackets. So, for me the zero vibration in the frame is good and important for reducing general wear and tear on the racket arm.

Pros: Maneuverability, 11 grams less in the head of the racket means you can make micro adjustments as you swing the racket, I noticed my volleys (especially reaction volleys) improved straight away and are still improving. I can also hold for longer and flick the racket at the last second often sending my opponent the wrong way. As I look to step forwards and volley more, I think this racket gives you a big advantage.

Cons: Less power and smaller sweet spot. So, I think this is Newtons second law ‘Force = Mass x Acceleration’ to get the same power with a lighter racket you have to swing it faster which means you need good swing mechanics with good racket head speed. I have worked on this for a few years and can get good power from this racket, it does take more effort to swing and at first, I found my arm would get tired fairly quickly. Also, the sweet spot on the PXT Exposed seems smaller than on the regular Incognito, if you don’t hit the smaller sweet spot the racket seems less stable and less forgiving.

Recommendations: If you like teardrops try this racket, get Xamsa to string it for you with your favorite strings and give it 30 days to adjust to swinging a head light racket. Order the regular grommet strips with your racket so if you really don’t like it convert back to a regular PXT Incognito (good all-around racket, great power with larger sweet spot).

Finally, can’t say enough about Xamsa, amazing company that is doing so much for the squash community, I have had many great email conversations with Tim who is always willing to take the time and advise on all things squash. For squash players, by squash players – spread the word :)

Great but not very durable

Probably the best racquet I ever had, even though I usually prefer traditional head shapes. I felt like I had more control and more power compared to my old Harrow Vapor, my previous favourite racquet. The racquet is very stiff, and I would not recommend to someone who likes to make use of flick shots frequently. Volleying feels excellent and the ball just pops right off without having to exert power. The ball seems to go exactly where I want it to go, especially for drop shots. I had no problem at all generating power with the racquet, even from awkward positions. I would recommend this racquet to players who favour control over power, especially those who like to volley and play very precise drop shots. I would not recommend this racquet to the pure power-player. I wanted to give this racquet 5 stars, but...

Regrettably, after only 3,5 weeks of use (about 8 times playing), I broke it after making contact with the wall with the racquet, attempting to play a boast. Admittedly, it was a pretty hard hit to the wall. Still, I think most other racquets would have survived the impact. I had been very careful with it prior to this incident. It is really sad, as I was really starting to feel the racquet and had become adapted to the non-conventional head shape. Of course, this can happen in a game like squash.

I still would like to try other Xamsa racquets now, such as the Obsidian, as I liked the racquet very much; but considering the total price (racquet+shipping to the Netherlands) I may just use my old racquet for now.

Here is the link to the full match:
https://www.youtube.com/watch?v=BtVpGhx4pYk&t=690s

I discussed the issue with Olivier. It so happened Olivier had a video of his match and agreed to upload it for others to see. Thank you! It's hard to tell. The impact with the wall was quite significant. The glass wall is particularly brutal as it's a much stiffer material. We tested this model thoroughly and it didn't appear to be fragile at all. Anyway, let's give it another try. Olivier was kind enough to pay 50% for a warranty replacement. Hopefully, a new racquet will serve you well and long! Please keep us posted.
Great racket

Really surprised how good the racket was, lightweight and fast but solid and powerful, great racket, not sending it back !

Satisfied

It was as expected. Would have gave 5 star but the grip wasn’t wrapped super well. Some seams exposed the plastic

Really liking this racquet so far!

Did some pretty thorough research when it came time to get a new racquet and decided to give Xamsa Obsidian Incognito a try. I’ve played with tear drop racquets for years, so this - and my unfamiliarity with Xamsa - was going out on a limb for me. Have had it now for just over 2 months and have been very impressed with the construction quality, play feel and durabaility (knocked the wall/glass a few times accidentally!). And I had a slight concern about my racquet early on, so I emailed Xamsa - they responded next day and assured me of no issue but to get back in touch if it turned into a problem. So, great customer service too (and no issue has arisen with the racquet). The racquet also turns heads and illicit slots of questions on court!

For the cost savings, quality and design and costumer service, would highly recommend.

Terrific racquet and service

I received the racquet when expected and have used it several times since. I love the playability of the racquet. I experienced one issue with the plug at the end of the handle coming loose but Tim was quick to assist me on a personal phone call.

Great racquet but questionable durability

I really like the racquet and really want to continue to like the racquet, but I am starting to question the durability of this one. I have had 2 now that have cracked across the face, each lasting only 30 days. I am not a crazy power hitter, and my game is good enough that I don't have bone crushing wall impacts, however I do play everyday. I hope a racquet should last more that 30-45 hours of play. Tim has been great and we are working through the problems.

Thank you for the review. We only had 6 warranty claims on this model which is less than 2% of the racquets sold but it's very unusual that your two racquets broke so fast. We will find a solution for you. I will be in touch. Thanks again, Tim
Really Satisfied

Love the racquet, feels very comfortable and smooth. Xamsa provides exceptional customer service and went above and beyond to give me advice with selecting the right strings for the racquet.

Awesome racquet!

Throughout most of 2019 I’ve been trying numerous different brands and models to find “the one”. I play about 3 times a week, including club league and tournaments. A few months ago, I finally settled on the Crucible. It provides me with the best control and accuracy on my drives and drop shots, and no issues with power/length and durability. The balance and weight just feel right in my hand and for my game. I love the simple, matte black cosmetics. Of course, great customer service from Tim.

Xamsa 6R Bag

I received a complimentary Xamsa 6R Bag with my recent order of two squash racquets. The bag is very well designed and roomy, allowing me to carry all of my squash racquets (3), balls (6), eye protection (2), water bottle (1), sweat band (1), towels (2), and sneakers (1). The only problem I've encountered with the bag is that the clip that connects the two shoulder straps broke within the first month of use, which is not a huge deal. Otherwise, I am very happy with this bag.

Xamsa Incognito 6R Bag

The bag was given as a gift, and the person who received it absolutely loved it. Plenty of space and good quality.

Xamsa onyx incognito

Nice racquet. Light, no vibration, powerful with good control. I have limb issues and racquet does not hurt joints or ligaments. Very very happy. Tim went above and beyond to sell me this racquet, outstanding customer service.

I really like this racquet! Nice to volley with

Xamsa Onyx Incognito

I recently purchased the Xamsa Onyx Incognito Racquet and couldn't be happier with the power and control it has brought to my game. Thank you for providing such a high caliber racquet at an affordable price!

Excellent Control

I have only had this racquet for a few weeks and am already enjoying it. The control with this racquet is just amazing. The Xamsa grip that it comes with is also very nice.

Good racquet, great price

The obsidian is a really solid choice for a bridged racquet. Good feel and good power for half the price of anything equivalent.

Obsidian Incognito

Great racquet!

The Crucible is perfection

Love the shape, weight and balance of the Crucible. Best racquet I have ever used. Upgraded to the X-Glu grip and now I can’t imagine ever using any other racquet. Amazing.

Great Racquet

Tried the exposed and the regular version and fell in love with the exposed. It does take a little more of a beating without the plastic bumper but it well worth the increased balance control and manoeuvrability. Highly recommended for anyone playing a teardrop right now.

Love this company

Cant speak highly enough of xamsa- two racquets later, I'm definitely hooked.

Racquet purchase

The racket is an excellent power, volley and drive racket with control for the short shots. Liked the custom grip and string options given too.

J
Grip
J.S.
Good grip

Good quality product. Would recommend to anyone.

Pleasantly surprised

I bought the Xmas PXT Incognito racquet with never having tried the racquet. I based this purchase on some of the positive reviews I was reading. I have to admit, I was not expecting to like the racquet as much I do. It is a great product, that offers power and feel around the squash court. The racquet balance is great. I would recommend anyone to look into trying and possibly buying Xmas racquets, as I believe you will be just as pleasantly surprised as I was.

Well made racket

Just got my demo racket, first inspection is quality build, and nice thick guard on top. Weight is in line with standard rackets not quite a match for the "ultra light" rackets but those or not for everyone. More details to come after a few hits!